September 1, 2008
What the $#@!
After reading the Writing Effective Email list, I feel like I knew all of these things but the part that stood out to me the most was number five; Be kind. Don't flame.
It might have been because the title was kind of catchy and I wanted to read on about it. But I paid the most attention to this section. I don't feel that I've ever sent an email that was rude or had terrible language in it, but I know that there are times when I want to. This section I think had cute ideas about how to hone in that anger before you find yourself sending an email that makes you look bad.