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September 14, 2006

E-mails open to interpretation

Enemark explains very well why e-mails are hard to interpret. We can’t see facial expressions, but if it’s ALL CAPS, SOMEONE ISN’T HAPPY. There are emoticons that make you either more confused or take quite literally ;) It is very easily to be careless on them. I’ve misspelled many words and said something completely insulting and inaccurate millions of times without even knowing it and luckily I have other people who struggle as well and are not offended. I’ve learned the basic structure of writing business letters, but I am still trying to learn the social graces involved in e-mailing. Maybe exercise 3 will help me.

Posted by ErinWaite at September 14, 2006 09:57 PM

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