Friday I checked my mail box in the P.O. and wouldn't you know, a green slip.
Grrrr. My Norton had arrived, two weeks after I finally broke down and bought it from the bookstore and nearly two months after it was supposed to be shipped to me.
Thing of evil.
I looked at the package and noticed that it had been sent air-mail from England. Mind you, my half.com seller was from Maryland. Grrr. On top of that, the original packaging was mangled and had to be repurposed when it went through customs at JFK, or so all of the little stamps covering the package said.
However, the return address was from Columbia, MD. Obviously, I felt the need to type the address into Google, which gave me another online storefront for SuperBookDeals called BookTrader. They had a help button that went to contact info, a name and a toll-free number.
Hot dog.
I called the number, and the woman on the other end told me that they'd refund it if I sent it back "return to sender." I ran it back down to the P.O. and even got a receipt saying that I sent it back, so they can't get more money out of me.
So, at the very least this whole debacle will be over when the charge is finally taken off of my credit card.
Posted by Julie Young at October 4, 2003 04:37 PMI'm glad the Norton finally came, but I must say it was a discouraging situation. I remember how excited you were to have found a new place to buy books, and it just sucked more than.... than... not having Guacachips. Which reminds me, I need to go to Target.
Posted by: Donna R. Hibbs at October 5, 2003 06:34 PMI guess after using half.com for three years, I was bound to run across a bad seller. Grrr.
Posted by: Julie at October 5, 2003 08:30 PM