Please hold while I kill myself
It never ceases to amaze me... In today's day and age, man has not figured out a better way to get technical support. And in today's day and age, every time I need technical support, I am shut down faster than when I am at a SHU co-ed function.
Yes, as I mentioned in my previous post, today was my day to fix this infernal personal confuser known as the CompUSA Thursday Special. I sat down on the floor, looked it face to face. It's a pretty sexxy case (yeah, two X's, TMBG-style) with a black finish and a weird blue light in the front. I turned it on, and of course the keyboard and mouse still don't work. So I called the tech support hotline and they had me do the same things I did last night, because I may have been having a "Lenny"-moment last night. I am usually one step ahead of these tech people, perhaps this will be a nice summer job for me. So yeah, anyways, after they didn't help me they told me to give CompUSA a call back... I did, and I waded through another confusing list of button presses and calm-feminine voices to get to a real boy. When I got to this boy, he told me to call back later.
Bastard.
So I went to lunch with my mom! (This is a side story.) I try to go to lunch with my mom every friday I come home. For two main reasons: I like to see my mom, especially when she isn't asleep in the living room holding a newspaper. And I like to have free lunches at Cafe Kolache. Cafe Kolache is a local cafe that sells these small sweet bread items stuffed with meat, cheese, and sometimes dessert filling (but not at the same time). Kolaches are some sort of mystery food from Prague. Something tells me that Golem of theirs was a pretty good chef! Bam!
After my enjoyable lunch, I returned to the task at hand... Of course, that task could not be completed any time soon, thanks to the soothing sounds of smooth jazz while I wait on hold at CompUSA. I finally got a hold of their tech department, and the best they could tell me was to bring the computer in for a check-up. I refuse to take my brother for a check-up let alone my parents' new computer! My dad got home and when I told him what was up, he went to work. My dad is really awful with computers--which me and my brother find to be incredibly ironic because he used to OWN a computer store... my dad insists he was just on the business end-- but he sure does know how to argue. He got on the phone and talked to a tech lady in Colorado (she works for CompUSA, and apparently their branching phone number system reaches to the Rockies)... she told him to buy a new keyboard and mouse! Unbelievable. So then he tries to call CompUSSR again but is met with answering machines. And so we finish with this dammed computer for the day. Tomorrow, we shall tackle the problem again.
My dad says he is ready to just leave the computer at the doorstep of CompUSA and cancel the credit card bill. I told him to use the money to get a new 20'' iMac. He told me to shut up.
You can't win them all. And in my case, you really can't win too many to begin with.
Posted by MikeRubino at November 21, 2003 5:46 PM