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i'm just a literary tease, my reputation's on its knees.

Don't Need No Stinkin' Bag

March 12, 2005

Hmm.. I'm not sure what this says about me as a person but... I just got in a sort-of fight with a Best Buy employee!

I wasn't trying to be spunky, I swear. I just needed a ream of printer paper in order to print out the SEVEN freakin' papers I've had to write over spring break. I was going to go to Office Max originally because it's the closest, but since it's a pain in the arse to go there, I settled on Best Buy figuring I could check out all the funky new technology in the meantime.

I grab my paper, wander around for a minute but not so long as to begin to want, then I wait in line. I get to cashier, put my paper on the counter and say my usual "I don't want a bag, please" to the cashier.

See, I have a personal vendetta against crappy plastic bags. If I have one item that I can just as easily carry to the car without a bag, I always request to not have a bag so that I don't waste the damn things.

I used to say "I don't need a bag" but I found a lot of people still gave me a bag thinking, I guess, that I was just being polite? Since I'm an English major, I consider it my personal duty to experiment with word choice. So I mused on the situation for a while and reached a decent conclusion - I now say want instead of need.

The difference is slight, yes, but effective - we are a want-based society, right? We all pretty much have everything we -need- and we go shopping primarily for those things which we want, right? God forbid someone force something upon me that I don't want right? I'm not sure if the argument is really a valid one, but it works. usually.

Today at Best Buy, however, was a different story. I said, "I don't want a bag, please."

The girl said, "Okay. But I have to give you a bag" as she proceeded to grab a yellow bag and stuff my paper into it. I didn't say anything initially, but the look on my face must have revealed my discontent with the situation. She continued, "See, if you don't have a bag, then they have to check your receipt at the door."

Then she gave me one of those smiles that isn't really smile but a smirk that says "hah! I win!"

So, I admit it, I got mad.

I said, "Okay. But I'm just going to take it right out of the bag."

She smiled again, thinking she had won the battle. "When you get home. Right."

"No," I said, "Right now."

She gave me my change. I reached for the receipt but she stuffed it inside the bag, telling me to "have a nice day" in a tone of voice that means "drop dead, biznitch." Uh huh.

I took the bag, smiled at her in my own special way, then took the paper and the receipt out of the bag, leaving the bag empty on the counter. Then I walked away, as she called after me, "You have to have a bag!" not even disguising the bitchy tone this time. Right.

What the heck is up with this? If I don't want a bag, why should be forced to take one? I let the dude at the door check my receipt. Fine. I would rather take a second to have some guy check my receipt than to waste yet another crappy plastic bag.

I'm really frustrated with this situation. What's the big deal?

I am going to pursue this, you know. I'm never one to let a customer service issue drop. Especially since immediately after leaving Best Buy, I stopped at Office Max anyway, found that the paper was a buck cheaper -and- (this is the key) when I said, "I don't want a bag, please" to the girl at the register, she said (and I quote) "Okay." How incredibly simple!

So. Kudos to Office Max for not being jerkfaces. And boo to Best Buy for forcing corporate wastefulness upon my person! I'll be writing them a mean letter. It will be fun. Oh yes.

Moira at 12:55 PM :: Comments (3) :: ::
Comments:

Do you want paper or plastic? (hee, hee!) q':

Posted by: Evan at March 12, 2005 10:31 PM

No, she wants an imganiary bag

Posted by: Lou Gagliardi at March 12, 2005 11:57 PM

Sounds like I'm not the only "regional activist" around... ;P

I could tell some stories about bagging issues, but I'd be late for class... Maybe later. ;)

Posted by: ChrisU at March 14, 2005 10:37 AM
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