May 14, 2008

Dead Apple

His face was grim, but in a chipper way that only Apple employees can pull off.

My White Wonder -- my Macbook -- was hooked up to a Lacie hard-drive lifeline -- and didn't quite make it.

I could almost hear the metallic squeal of a flat line when he said the hard-drive failed. All of my data was locked in a broken drive and retrievable only for an astronomical fee.

This is a day that many dread. But I'm dealing rather well. Thanks to services like Gmail most of my important stuff was backed up.

I have lost some stuff, but none of it is so important that I will writhe in anguish over. If it was so important, I usually sent it to myself via e-mail. And the school year has ended, so all of my important papers were not lost in transit.

My biggest casualty is my photo collection. I think I have many photos on my camera still, but I hesitate to look. And then there's my music library. But the hard copy CDs still exist.

The Mac man said that hard-drives and CD-DVD drives are the most susceptible parts to damage. So far, I've broken both. Maybe the extended warranty is a good idea at this point.

I guess my computer was telling me that I needed to start afresh. Or, that it was incredibly tired. My friend Sonal said she never saw me without my computer this year. I have to agree. My five-pound Mac was a constant companion and its contents will be sorely missed.

Many could ask why I'm not bitter. After all, I did hate Macs at one time. I would say that I have been completely converted. My Mac is still a great machine. It worked fine up until that point. With a lot of PCs, the user spends months slamming her head up against the wall because an application just won't load. Anger mounts and on the day the computer finally fails, the owner doesn't mourn the loss, they just throw it out a window or beat it completely blue-screen senseless with a crowbar.

The difference with me was that everything was working perfectly, and then just the other day I returned to my bedroom and found a bleak gray screen. It's more of a mourning process when a Mac dies. They're still friendly. They're chipper -- even when the prognosis is grim.

Posted by Amanda Cochran at May 14, 2008 4:31 PM | TrackBack

It's not actually dead, just the hard drive is. Fragile things they are, these hard drives. Coincidentally just this weekend I drove my brother's black Macbook to Mac Outfitters (in Cranberry, PA) and they replaced his hard drive for under $200 (including the installation fee).

Don't write it off as a dead computer just yet. I don't know where you're going to find a reasonably priced place to get it fixed in NYC, but you can get it fixed. Maybe find someone at your school who knows a thing or two about Macs and how to replace the hard drives... there are online instructions, but I'm too scared to try, personally. Fortunately the drives are affordable so that if you do know someone who could replace it then the whole thing wouldn't be too expensive.

If you were still under your AppleCare, they should send it out to be fixed free of charge. That's what the warranty is for. They won't be able to recover your data for free, of course, but you would have your Mac back, jack. (haha)

Posted by: Karissa at May 14, 2008 7:50 PM

I am having it fixed at the Mac Store in Soho. It's still under the one-year warranty, but I decided to have no data recovery. Life goes on.

Posted by: Amanda at May 15, 2008 1:12 PM

Note to self... back up files at earliest opportunity. (Thanks for the reminder.)

Posted by: Dennis G. Jerz at May 15, 2008 4:49 PM
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