This chapter reminded me that journalism is more of a public service than a business. Sometimes, I think that this is lost among people who think journalists are working for themselves. I would urge anyone who is unsure of the priorities of journalists to read this chapter because it lists every single one. This chapter states that working for the public is their number one priority, and that they do not view the citizens as customers. I think that this is a powerful message for those who may have lost faith in journalism. Overall, it is still a necessary aspect of American life, and it certainly does more good than bad. I will definitely be thinking about this chapter as I continue through this course.